Terms of service

TERMS & CONDITIONS

1. Overview

This website is operated by Ana B South Africa. By accessing or purchasing from our site, you agree to be bound by these Terms & Conditions. These terms apply to all users of the site.

2. Products & Availability

We strive to ensure all product information is accurate. However:

Products are subject to availability
We reserve the right to limit quantities
We may update or discontinue products at any time without notice

3. Pricing

All prices are listed in South African Rand (ZAR) and include VAT where applicable.
We reserve the right to change pricing at any time without prior notice.

4. Payments

We accept payments via PayFast.
By placing an order, you confirm that you are authorised to use the chosen payment method.

All transactions are processed securely through PayFast and we do not store your payment details.

5. Shipping & Delivery

Delivery is handled via Courier Guy
Estimated delivery time: 3–5 business days
Flat rate shipping: R100

Please note:

Delivery times are estimates and may vary
We are not responsible for delays caused by couriers or unforeseen circumstances

6. Order Processing

Orders are processed once payment has been confirmed.
You will receive a confirmation email once your order has been placed.

7. Returns & Refunds

Due to the nature of our products, we do not accept returns on opened or used items.

If your order arrives damaged or incorrect:

Please contact us within 48 hours of delivery
Include clear photos of the issue

We will assess and provide a suitable resolution (replacement or refund where applicable).

8. Intellectual Property

All content on this website (including images, text, branding, and design) is the property of Ana B and may not be used, reproduced, or distributed without permission.